$15, Fits your $30 budget
Cover illustration. The files are listed under What's inside.
Customer Journey Infographics
Customer journey maps with rows for actions, touchpoints, emotions, pain points and opportunities, plus service blueprints and personas.
$15
Fits your $30 budget
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- Includes the Standard license: personal, commercial and client work for one person.
- Instant download after payment, plus an email with links that stay active for 30 days.
- Refund within 14 days if you haven't downloaded it yet, if it doesn't work in the supported software listed here, or if it's faulty and we can't fix it.
- Contents
- 24 infographics
- File formats
- .fig, .pptx, .key, Google Slides link, .pdf
- Supported software
- Figma, PowerPoint, Keynote, Google Slides
- Download size
- 22 MB
- Good for
- UX research readouts
- Service design workshops
- CX improvement plans
About this product
Rows carry the information: stages, customer actions, touchpoints, thoughts, an emotion curve, pain points and opportunities. The 24 layouts span five to eight stages and include B2B and B2C journeys, service blueprints with front-stage and back-stage lanes, and a compact one-row journey for slides. Persona cards and 90 touchpoint icons come with them.
UX researchers presenting interview findings and service designers running improvement workshops get a structure that is ready before the sticky notes come out. Wide maps are A3 landscape PDFs for printing and wall sessions, the 16:9 versions go into PowerPoint, Keynote or Google Slides decks, and the Figma file suits remote workshops.
What's inside
- 24 journey maps with 5 to 8 stages
- Rows for actions, touchpoints, emotions, pain points and ideas
- Service blueprint layouts with front- and back-stage lanes
- Persona cards and 90 touchpoint icons
- 16:9 slides plus A3 landscape PDFs for print
License
Standard license
Included with every purchase
For one person. Use the assets in unlimited personal and commercial projects, including work you deliver to clients.
Allowed
- Build your startup's pitch deck from a presentation template
- Use the same asset in as many of your projects as you like
- Design a client's website with a UI kit and hand over the finished site
- Use an icon set throughout your company's web app
Not allowed
- Reselling, sharing, sublicensing or giving away the files, as they are or modified, for example on stock sites or marketplaces
- Uploading the files anywhere others can download or extract them, such as a public repository
- Letting several people work from one Standard license (a Team license covers that)
- Selling print-on-demand merchandise or templates built on the assets without an Extended license
$15, Fits your $30 budget
$15, Fits your $30 budget
$15, Fits your $30 budget