Withdraw from a purchase

If you're a consumer in the EU or EEA, you can withdraw from a purchase within 14 days of buying it, without giving a reason.

For any product you haven't started downloading, we refund you in full, no later than 14 days after we receive your withdrawal. Once you start downloading a product, your right of withdrawal ends for that product. If a product is faulty or not as described, our refund policy covers you whether or not you've downloaded it.

Your right of withdrawal in our terms of use