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No. 184Presentations

User Journey Presentation

Journey maps with 4 to 7 stages, emotion curves, a service blueprint and empathy maps across 45 user journey slides.

$29

Fits your $30 budget

  • Includes the Standard license: personal, commercial and client work for one person.
  • Instant download after payment, plus an email with links that stay active for 30 days.
  • Refund within 14 days if you haven't downloaded it yet, if it doesn't work in the supported software listed here, or if it's faulty and we can't fix it.
Contents
45 slides
File formats
.fig, .pptx, .key, Google Slides link
Supported software
Figma, PowerPoint, Keynote, Google Slides
Download size
39 MB
Good for
  • Customer experience workshops
  • Service design projects
  • UX strategy reviews

About this product

Journey maps are the core of the deck. Its 45 slides include four- to seven-stage journeys with swimlanes for actions, touchpoints, thoughts and pain points, an emotion curve you reshape by moving its points, current-state versus future-state comparisons, a service blueprint, an empathy map and persona slides. Everything is editable shapes and text, with a Figma file for teams that map there.

After a workshop, service designers and customer experience teams can turn sticky notes into a deck stakeholders can follow. The journey grid, usually the slowest part to build by hand, is ready to fill in.

What's inside

  • 45 slides, 16:9, with 4- to 7-stage journey maps
  • Emotion curve with movable points
  • Service blueprint and empathy map slides
  • Current-state and future-state journey layouts
  • Figma, PowerPoint and Keynote files plus a Google Slides link

License

Standard license

Included with every purchase

For one person. Use the assets in unlimited personal and commercial projects, including work you deliver to clients.

Allowed

  • Build your startup's pitch deck from a presentation template
  • Use the same asset in as many of your projects as you like
  • Design a client's website with a UI kit and hand over the finished site
  • Use an icon set throughout your company's web app

Not allowed

  • Reselling, sharing, sublicensing or giving away the files, as they are or modified, for example on stock sites or marketplaces
  • Uploading the files anywhere others can download or extract them, such as a public repository
  • Letting several people work from one Standard license (a Team license covers that)
  • Selling print-⁠on-⁠demand merchandise or templates built on the assets without an Extended license

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