Cover illustration. The files are listed under What's inside.
User Journey Presentation
Journey maps with 4 to 7 stages, emotion curves, a service blueprint and empathy maps across 45 user journey slides.
Fits your $30 budget
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- Includes the Standard license: personal, commercial and client work for one person.
- Instant download after payment, plus an email with links that stay active for 30 days.
- Refund within 14 days if you haven't downloaded it yet, if it doesn't work in the supported software listed here, or if it's faulty and we can't fix it.
- Contents
- 45 slides
- File formats
- .fig, .pptx, .key, Google Slides link
- Supported software
- Figma, PowerPoint, Keynote, Google Slides
- Download size
- 39 MB
- Good for
- Customer experience workshops
- Service design projects
- UX strategy reviews
About this product
Journey maps are the core of the deck. Its 45 slides include four- to seven-stage journeys with swimlanes for actions, touchpoints, thoughts and pain points, an emotion curve you reshape by moving its points, current-state versus future-state comparisons, a service blueprint, an empathy map and persona slides. Everything is editable shapes and text, with a Figma file for teams that map there.
After a workshop, service designers and customer experience teams can turn sticky notes into a deck stakeholders can follow. The journey grid, usually the slowest part to build by hand, is ready to fill in.
What's inside
- 45 slides, 16:9, with 4- to 7-stage journey maps
- Emotion curve with movable points
- Service blueprint and empathy map slides
- Current-state and future-state journey layouts
- Figma, PowerPoint and Keynote files plus a Google Slides link
License
Standard license
Included with every purchase
For one person. Use the assets in unlimited personal and commercial projects, including work you deliver to clients.
Allowed
- Build your startup's pitch deck from a presentation template
- Use the same asset in as many of your projects as you like
- Design a client's website with a UI kit and hand over the finished site
- Use an icon set throughout your company's web app
Not allowed
- Reselling, sharing, sublicensing or giving away the files, as they are or modified, for example on stock sites or marketplaces
- Uploading the files anywhere others can download or extract them, such as a public repository
- Letting several people work from one Standard license (a Team license covers that)
- Selling print-on-demand merchandise or templates built on the assets without an Extended license